Chat Benchmarks in the Insurance Industry
Today, 80% of insurance customers would use digital channel options for different tasks and...
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Tag: Chatbots
How to Implement a Successful Chatbot into Small Businesses
In an attempt to differentiate themselves, many small financial services firms are adopting...
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Insurance Chatbots: Optimizing Customer Experiences
Artificial intelligence (AI) has changed the insurance industry – and customer service is no...
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