Enhance customer engagements, gain actionable insights and maintain security and compliance with Banking solutions from OpenText
Streamline your digital asset supply chain with OpenText™ Media Management. Featuring unmatched scalability and versatility, OpenText Media Management is the best solution for organizations wanting to optimize the creation, management, and distribution of digital assets. In this dynamic world, you need solutions that provide your organization with the tools, agility, and resilience to succeed, and a trusted partner who is committed to continual innovation and customer success. Media Management is part of the OpenText Experience Platform, which enables brands to deliver optimized, relevant, and frictionless data-driven experiences by bringing together market leading, best-of-breed solutions, including Customer Communications Management, Digital Asset Management, Content Management System, Contact Center Workforce Optimization, Voice of the Customer and Analytics.
The Banking industry, including retail banks and credit unions, wealth and asset management firms and corporate and treasury divisions, faces significant challenges.
High customer expectations
Banks need to consistently and intelligently leverage contextual, realtime customer data to deliver the personalized and empathetic experiences customers require.
Institutions must reduce regulatory operations costs and eliminate the risk of non-compliance, without impacting speed to market.
Increasing security threats
Today’s threat landscape requires advanced detection and forensic-grade remediation to confidently discover and respond to events.
Mounting customer expectations, regulatory changes and security challenges require banks to optimize operations to remain competitive.