The Unblu Conversational Platform allows financial institutions to engage and interact with visitors & customers on their websites and mobile applications, guiding them through their digital journey to a successful completion of a business transaction. The platform is specially designed to allow advisors and relationship managers to engage with customers in secure environments such as online banking applications or customer portals, taking the support and advisory experience to the next level. Unblu customers can:
- Increase trustworthiness, loyalty (through long-term, valuable advice), and sales
- Empower online channels by assisting in the moment of truth, increasing interactions and transactions
- Reduce costs and increase customer satisfaction thanks to an exceptional online support experience
With Unblu, digital transformation happens without massive redesign of business processes.