Voyc

Voyc

In the face of increasing regulatory pressure and consumer distrust, it has become imperative for financial service companies to monitor 100% of customer interactions.

It’s an all too familiar challenge: How can companies ensure that 100% of customer calls are effectively monitored for quality assurance and in a way that is scalable, cost-efficient, and objectively accurate?

Voyc helps companies automatically identify interactions of regulatory importance, such as complaints and vulnerable customers, as well as create operational capacity to focus on business improvements that drive positive customer outcomes.

Promising quick implementation, ease-of-use, and bank-grade security, Voyc is here to revolutionise your quality assurance processes.

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Web: https://www.voyc.ai/
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